Compensation: $15.00 to $30.00 per hour, plus bonus

Are you a customer service rock star with excellent communication skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, we have the perfect opportunity for you to join our team as a Live Chat Agent at Horses Healing Hearts

Job Overview:
As a Live Chat Agent, you will be responsible for providing exceptional customer service and support to our clients through our online chat platform. You will promptly and professionally assist customers with inquiries, troubleshooting, and product information.

Responsibilities:

Respond to customer inquiries and provide accurate information through live chat
Assist customers with troubleshooting technical issues
Offer product recommendations and assist with purchases
Maintain a positive and professional attitude at all times
Collaborate with team members to ensure customer satisfaction

Requirements:

1+ years of customer service experience
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Proficiency in typing and computer skills

Horses Healing Hearts

Our Story

Horses Healing Hearts started in 2009, sparked by the incredible journey of Lizabeth Olszewski. Growing up with alcoholic parents, Liz’s life changed forever when a caring aunt took her in, providing the love and support she needed. Her experience with a horse, a mentor, and that emotional support became the heart of what we do today.

What We Do

Our Children’s’ Prevention Program is all about helping children who are dealing with the impact of parental addiction. Through supportive peer groups, powerful equine-assisted therapy, and a curriculum by SAMHSA & NACoA, (National Association for Children of Addiction), Horses Healing Hearts gives these kids hope, a sense of community, and the confidence to build a brighter, drug-free future.

Why We Do It

“We’re here to stop the generational cycle of addiction that takes a healthy childhood from them and repeats the cycle if nothing is done.At Horses Healing Hearts, we help kids develop the skills, confidence, and courage they need to face their unique challenges. With these tools, they have hope and the chance to create an exciting, promising future—free from drugs and alcohol.”