VUE Service Manager

Hotel Washington
Washington, DC

A property of: Schulte boutique + lifestyle Posted 3 days ago

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Hotel Washington is seeking a dynamic, service-oriented VUE- Rooftop Service Manager to join our team! HW is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?

 When you join Hotel Washington you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! HW provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company

Hotel Washington is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

  • Focuses on the food service side of the Rooftop bar
  • Supervises staff in terms of guest service, cleaning, and repairs to restaurant and grounds.
  • Payroll duties
  • Responsible for smooth service during meal period, enhance customer experience, and staff development
  • Responsible for ensuring the outlet meet service, sales, and profit objectives
  • Understands and executes all brand directives for strategic partners 
  • Directs the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work 
  • Partners with the Sales Department to review all F+B minimums and selling guidelines.  
  • Accountable for all Brand Standards related to Food and Beverage  
  • Ensures that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.  
  • Ongoing maintenance of the physical asset through capital planning as required in the budget process 
  • Follows all Health and Safety regulations 
  • Interviews, hires, and trains employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve 
  • Other duties as assigned 

Education And Experience

  • Minimum of High School education, post-high school education preferred 
  • Bachelors Degree in Hospitality/Restaurant Management or equivalent is preferred 
  • Minimum of 3 years' experience as a Restaurant Manager
  • Food Handler and Alcohol Awareness Certifications (if applicable) 
  • Union experience required

Knowledge, Skills And Abilities

  • Knowledge of alcohol serving practices and standards   
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations   
  • Experience in the recruiting, interviewing and hiring of restaurant, bar and culinary talent 
  • Experience managing Restaurant and Bars in the capacity of Assistant General Manager or higher 
  • Extensive passion for and an understanding of the Restaurant and Bar industry and proven track record of success 
  • Leadership and supervisory practices and skills; effective verbal and written communication skills   
  • Team player   
  • Able to work in a fast-paced environment
  • Ability to exceed expectations of guests   
  • Problem solving, decision-making and conflict-resolution skills   

Perks/Benefits

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In addition to DailyPay, Hotel Washington offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Hotel Washington is an Equal Opportunity Employer.

Hotel Washington

Hotel Washington

Classic Since 1917

Whether you’re stepping into our buzzing lobby or stepping out into DC, Hotel Washington is an iconic destination for a stay that’s steeped in the culture and history of Washington. Steps from the White House and with unparalleled sophistication, we invite you to embrace your cultural capital and stay in style — with liberty and comfort for all.

Address 515 15th Street NW, Washington, DC 20004
Property Type Hotel
# Jobs 7
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