Corporate Catering Services Manager

Hotel Washington is seeking a dynamic, service-oriented Corporate Catering Services Manager to join our team! HW is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?

When you join HW you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people Hotel Washington provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Our Company

Hotel Washington is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

• Prepare resumes for groups and review all details in weekly meetings. 

• Adhere to the Catering and Conference Services Department’s standard operating procedures. 

• Promptly and thoroughly handle all steps in the event planning and execution processes 

• Proactively establish a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client’s expectations have been met. 

• Conduct pre-conference meetings as needed. 

• Communicate with banquet managers for all related banquet functions and communicate client requests to relevant departments. 

• Ensure banquet event orders are accurate and provide all relevant information to all departments 

• Be aware of departmental revenue and up sell at every possible opportunity. 

• Manage room blocks efficiently. 

• Coordinate all aspects of convention services as assigned to include but not limited to: receive turnover file from group seller, establish relationship with client. Identify food and beverage requirements, timing of events, audio-visual requirements,

Education And Experience

• Flexible work hours to ensure client needs are met 

• Excellent communication skills in all aspects: verbal, written and non-verbal 

• Minimum of 1-2 year’s experience in conference services preferred, a plus if in  convention Resort/Hotel setting 

• Appropriate, professional appearance and presentation 

• Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook, and other management systems 

Knowledge, Skills And Abilities

• Computer skills required: Microsoft Office – Word, Excel, Powerpoint, Outlook, Delphi.fdc, Opera 

• Thorough knowledge of Hotel Food & Beverage operations. General knowledge of all hotel departments. 

• Refined verbal and written communication skills 

• Effective management, leadership, and organizational skills 

• Able to work a flexible schedule including occasional weekends and holidays 

• Conducts planning meetings, site inspections, Pre-Convention meetings 

• Work closely with banquet department on event execution; ability to quickly evaluate alternatives and decide on a plan of action 

• Detailed execution of all banquet event orders and group resumes 

• Sets a positive example for guest relations 

• Responds to and handles guest problems and complaints 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

*Hotel Washington is an Equal Opportunity Employer.