Description

PURPOSE:

Room attendants are responsible for cleaning and properly preparing guest room, spa and public areas, ensuring the highest stands of quality for our guests. thisposition is also responsible for reporting any maintenance deificiencies and handling guest requests or complaintsin a professional and courteous manner.

ESSENTIAL FUNCTIONS:

Keep the guest rooms clean and tidy
Restock guest room supplies and amenities.
Maintain eye contact when addressing external and internal guests.
Accommodate guests' questions and concerns professionally and courteously.
Develop the ability to work without constant direct supervision and remain at assigned post for extended periods
Maintain a positive attitude and contribute toward a quality work environment
Regularly attend, participate in, and support training and staff meetings
Communicate to management any occurrences involving staff or guests in the hotel that require attention
Comply with LASR attendance policy.

ADDITIONAL RESPONSIBILITIES:

In addition to performing the essential functions, this position may be required to perform additional functions according to the needs of the spa and as assigned by the supervisor. These responsibilities may include but are not limited to the following:

Assisting the laundry staff
Reports and documents any observed safety hazards and engineering issues

KNOWLEDGE, SKILLS, AND ABILITIES:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job functions, with or without reasonable accommodation, using some other combination of skills and abilities.

ABOUT LAKE AUSTIN SPA RESORT

Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.

Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.

What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.

What We Believe

Shared accountability
Humility and kindness
Creative problem solving
Collaboration & community
Do well and do good

Benefits

Scenic Views
Wellness Classes
Growth Opportunities
Community Atmosphere
Employee Discounts
Employee Recognition
Complimentary Classes
Health, Dental, Vision & 401k

Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!

We are located on S Quinlan Rd, approximately 10 min into the Steiner Ranch neighborhood.

Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

Lake Austin Spa Resort

About the company

We’re an award-winning wellness resort on the shores of Lake Austin, but you won’t hear us rattling off every last accolade. We’re laid-back, easy to get to, and we know our stuff. While we pride ourselves on our wealth of knowledge around aquatic treatments and wellness practices, our biggest joy comes from helping our guests find the rest and relaxation they seek from our waters.

Why people like to work here

What makes Lake Austin Spa Resort an incredible, rewarding place to work? It’s the talented team, the beautiful surroundings in the heart of Texas Hill Country, and, most importantly, the ability to take care of and provide exemplary service to our guests.

We always look for the best and brightest in the wellness and hospitality business.