Turndown Attendant

Full-Time

Position Objective

The role of the Turndown Attendant is to provide Turndown service by cleaning guest rooms in accordance to established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sales.  

Essential Job Functions

• Clean occupied guest rooms.
• Clean and reset guest bedroom and bathroom areas according to established standards and turndown program.
• Organize and stock cleaning cart/trolley and organize linen closets on floors assigned.
• Complete accurately, and in a timely manner, any assigned paperwork.
• Report any damages and discrepancies to the Housekeeping Floor Managers, Assistant Director of Housekeeping and Director of Housekeeping.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Perform general cleaning tasks using standard hotel cleaning products to adhere  to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping employees in maintaining clean and organized work and public area.

Education/Experience

• Must be 18 years of age or older.
• High school or equivalent education required.
• Prior housekeeping experience in hospitality is preferred.

Requirements

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. 
• The employee must be able to lift and move up to 25 lbs. The employee must be able to see differences in widths and length of lines such as those on graphs. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.

Work Environment

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.