Social Catering Manager

Full-Time

Work today, get paid today! Hotel Washington believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!

Hotel Washington is seeking a dynamic, service-oriented Social Catering Manager to join our team! HW is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?

 When you join HW you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! HW provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Hotel Washington is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

Responsible for learning the hotel brand and strategy 

Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience 

Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions 

Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events 

Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel 

Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals 

Achieve all predetermined sales goals for revenue and sales activity 

Negotiate contracts according to company standards 

Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented 

Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures 

Provide prompt and accurate responses to all client requests for proposals and information 

Consistently meet or exceed sales goals including predetermined revenue and sales activity 

Monitors local competitors and compares their operation with his/her operation 

Completes daily/weekly/monthly reports as directed by the DOS/GM 

Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process 

Provide prompt and accurate responses to all client requests for proposals and information 

Perform various other duties as assigned to meet business objectives 

Education And Experience

Minimum of High School education, post-high school education preferred 

Minimum of three (3) years in hotel or conference Catering/Sales 

Knowledge, Skills And Abilities

Ability to communicate effectively verbally and in writing 

Excellent listening and problem-solving skills 

Ability to exceed expectations of guests and team members 

Negotiating Skills 

Strong computer skills 

Must have flexible work hours that may include evenings, weekends, and holidays 

Perks/Benefits

Work Today, Get Paid today with DailyPay!

Track your daily income with updates after every shift you work

Transfer your earnings instantly or next day

Automatically save a portion of your paycheck

In addition to DailyPay, Hotel Washington offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Hotel Washington is an Equal Opportunity Employer.