Description

Salary Range: $90,000-$94,000

The Hospitality Web Experience Designer will assist with Develop and Implement eCommerce strategies, website management, digital marketing campaigns, content management, customer experience, analytics and reporting, and collaboration.

WHAT YOU'LL DO:

Develop and Implement eCommerce Strategies:
- Design and execute comprehensive strategies to increase online visibility, online reservations, and drive revenue growth.
- Analyze market and destination trends, competitor websites, and online activities to identify opportunities for improvement and updates.

Website Management:
- Oversee the maintenance and optimization of the company’s websites, ensuring ease of use and high conversion rates across brand and vanity sites.
- Collaborate with web developers and designers to introduce new features and enhancements to vanity websites.

Digital Marketing Campaigns:
- Plan and execute digital marketing campaigns including organic search optimization, paid search campaigns, and display advertising.
- Monitor and evaluate campaign performance, making data-driven adjustments to maximize ROI.

Content Management:
- Partner with the Marketing Manager to ensure all online content is accurate, current, and engaging.
- Manage content updates via Hilton and Marriott systems, including imagery and videos,
- Review and update hotel and outlet business listings on websites.

Customer Experience:
- Optimize the online customer journey, from the initial visit to post-booking engagement.
- Implement feedback mechanisms to drive continuous improvement on online booking channels.

Analytics and Reporting:
- Use web analytics tools to monitor KPIs and track eCommerce performance.
- Regularly provide performance reports to senior management and hotel teams.

Collaboration:
- Work closely with corporate and property sales, marketing, and operations teams to ensure eCommerce initiatives align with broader business goals.
- Build and maintain relationships with third-party vendors and technology partners.

WHAT WE NEED:

Bachelor’s degree in Marketing, Business, or a related field.
3-5 years of experience in eCommerce management, ideally within the hospitality industry.
- Proven success in driving online sales and enhancing digital presence.
Strong knowledge of SEO, SEM, PPC, and other digital marketing techniques.
Experience using web analytics tools, particularly the Google Suite.
Strong project management skills with the ability to handle multiple projects concurrently.
Strong analytical skills, with a data-driven approach.
Excellent communication and teamwork abilities.

WHAT WE OFFER:

Medical/Dental/Vision Plans
Exercise/Gym Discounts
Weight Mgmt./Healthy Eating Programs
Nursing Mothers Programs
Life Insurance / Accidental Death & Dismemberment
Supplemental Life Insurance
Voluntary Accident Insurance / Voluntary Critical Illness Insurance / Voluntary Hospital Insurance
Long-Term Disability & Voluntary Short-Term Disability
401k - with a match!
Financial Coaching
Discount Programs - travel & lifestyle / commuter
Career Development
Education Assistance
Team Building Activities (onsite/off-site)
Employee Assistance Programs
Mental Health Support Tools
Holiday pay - 8 days! / Competitive Vacation Time / Sick Pay

Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 415-266-9821 or email Rebecca Dawes at rdawes@stanfordhotels.com to let us know the nature of your request.

Stanford Hotels Corporation

Are you looking for your next home? Read all about our company below:

Big thinking. Local results.

The Stanford Hotels Group owns and operates all their hotels with a highly specialized approach to property development. Our focus on development helps to realize potential. We see each property and its many nuances and create solutions to maximize its performance. Our development and management style equips us to focus on high profile, full-service franchise brands as well as other projects that leverage our collective experience. From real estate development to food and beverage – this depth of knowledge grows full service, successful hospitality brands. Hilton and Marriott trust us because of our solid operational infrastructure and consistently high performing track record.

We are headquartered in San Francisco where we oversee properties throughout the country.

An Invitation to Grow.

Our passion lies in realizing potential, both in people and in our projects. Our people are our engine; they are the spirit of our company, and our greatest asset. An employment opportunity with the Stanford Hotels Group means there’s a management team who cares about your personal and professional advancement, and who will make sure you are able to grow through both day-to-day and long-term participation in our company’s operations and success. Our scholarships program for employees with students in college is one great example of the way we support our team. By making it easier for our families to raise educated kids, we know we’re offering our staff an invaluable gift, and one that allows them to worry less and grow more.

Culture

Our passion is our people. Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.