Sales Coordinator

Full-Time

Description

The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte.

At the Hilton Charlotte Uptown, team members enjoy a fun and high-energy environment. We are currently seeking an experienced hospitality professional for our Sales Coordinator role. Candidate must have experience using Microsoft Office and at least one of year of experience in a full-service hotel environment is preferred.

Key responsibilities of the Sales Coordinator:

• Create dynamic and positive relationships with clients, guests and fellow team members
• Support Sales managers to achieve established sales revenue goals and targets and exceptional guest experiences
• Handle inquiries and provide client proposals in accordance with Sales team procedures
• Supports Sales Managers with booking site inspections and preparing proposals and presentations for potential clients.
• Maintain accurate information in sales management system on all leads, accounts and group bookings
• Field inquiries, phone calls and E-mails in a professional manner.
• Generate daily, weekly and monthly department reports in Delphi system
• Support Sales Managers with creation of sales contracts, rate agreements, banquet/catering event orders
• Assist Sales Managers with site inspections, hotel tours and VIP arrangements
• Follow proper event management procedures and communicate effectively with other hotel departments
• Prepare group Banquet Event Orders, Group Resumes and group billing correspondence
• Strong ability to multi-task and utilize various computer systems including Delphi, Microsoft Office and other hotel software platforms

Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.

Qualifications

Experience with full-service hotel brand preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)