Description

Do you love the excitement of a vibrant city? Are you an experienced hospitality professional? Join our exceptional team and make an impact at the Hilton Charlotte Uptown! The Night Manager will provide a warm welcome to guests and complete all related Front Office functions and ensure guest expectations are exceeded. Minimum of 1 year experience in Front Office or other hotel department is required. At least 1 year supervisory experience and OnQ experience is highly preferred. The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte.

Key responsibilities of the Night Manager:

Assist guests as needed with registration and check-in and departure procedures and inquiries during the stay
Complete Front Office procedures to prepare for various group arrivals and communicate effectively with other hotel departments
Complete Night Audit reports and functions
Demonstrate ability to manage multiple computer systems
Must be able to work overnight/3rd shift 11pm-7am all days of the week, including weekend shifts
Excellent customer service skills
Serve as Hotel Manager On-Duty
Train and coach new hires and team members as needed

Benefits of this position include:

GO Hilton Travel Discount Worldwide
Health Insurance including: Medical, Dental, Vision, Life Insurance and other supplemental coverage
Scholarship and Tuition Reimbursement Programs
401k with company match
Complimentary parking and discounted CATS Bus/Lynx Passes
AND MUCH MORE!

Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to: tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.

Qualifications

OnQ Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Hilton Charlotte Uptown

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At A Glance

Travelers enjoy central location and superior amenities of Hilton Charlotte Uptown. The hotel offers easy access to the Charlotte Convention Center via a covered walkway, and complimentary access to the YMCA which is also connected to the hotel. There is a LYNX light rail stop just outside the hotel offering guests a convenient way to get around the beautiful city of Charlotte.