Security Manager

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

Position Objective

The Security Manager is responsible for the safety and security of guests and employees, their property, and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service.  The Security Manager will help guide and support the administration of training on safety and security procedures for both security officers and employees.

Essential Job Functions

• The Security Manager is responsible for supporting the Director of Security in the overall security and safety of the Hotel, service professionals and guests.
• Assist in leading the daily operations within the Security Department to ensure a safe working environment is maintained.
• Ensure that safety hazards are being identified and reported along with any suspicious or unusual activities or behaviors; assist in creating and implementing safety measures and procedures to enforce the code of conduct; creating and implementing Standard Operation Procedures
• Provide training and onboarding of new officers, complete administrative duties.
• Assist Director of Security in providing instructions to service professionals on subjects such as Suspicious Packages, Bomb Threats and evacuation protocol in case of emergency.
• Mentors, trains and provides support to the property's emergency response team.
• Partner with the Director of Security in colleague coaching and counseling sessions; and create schedules.
• This role will report directly to the Director Security
• Work in a safe, professional and organized manner

Education/Experience

• Experience with Salto,Help Alert, GuardTek, and MS Office products is preferred but not required
• Emergency response and business continuity experience in a hospitality setting preferable 
• Experience interacting with government, foreign national, state and private personnel protection details and their primaries 
• Prior experience implementing action plans to monitor and control risks to guests, service professionals and property.
• Incumbent should have strong verbal and written communication skills
• Have a minimum of 2 years of Management experience in a similar position, preferably in a luxury Hotel.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Flexible schedule is required, including evenings, weekends and holidays
• Excellent organizational skills and communication skills are necessary
• Experience in De-escalation is critical
• Must be able to work in a high-pace and dynamic operation
• Must be detailed oriented, excellent computer skills necessary
• Must be able to read and write to facilitate the communication process. 
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

Physical Demands

• Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.
• Walking and standing are required the rest of the working day. This includes traveling to and from meetings.  Length of time of these tasks may vary from day to day and task to task. 
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 50 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. 
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

Benefits

• Paid Time off / Vacation
• Holiday Pay
• Sick Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life Insurance
• Flexible Spending Account
• 401(k) Savings Plan
• Paid Maternity, Paternity and Adoptive Parent Leave
• Short Term Disability Insurance
• Long Term Disability Insurance
• Supplemental Insurance (Accident, Cancer, Life, AD&D)
• Direct Deposit
• Company Paid Uniforms
• Recognition Programs & Rewards
• Property Discounts for Rooms, Retail, Dining, Water Parks, Golf, Spa and more
• Discounted Parking
• Tuition Reimbursement 

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.