Nail Technician

The Opportunity: 

We are seeking an experienced and DC licensed Nail Technician, to become a part of our amazing team of Spa professionals at Salamander Hotel Washington DC.  We are looking for an individual with a luxury spa background, that can provide the elevated, yet approachable st 

Responsibilities: 

• Professional manicures, pedicures, paraffin dips, hand and foot scrubs, precise polish removal and application along with any seasonal or specialty treatments related to the manicure and pedicure experience while also providing the highest level of hospitality and service.
• Inform and educate guests on nail care, service products, experience and Salamander brand elements.
• Prepare and maintain the work area with necessary supplies.
• Set up and breakdown of the Hand and Foot Spa.
• Communication of product quantities, ensuring a well-stocked work space.
• Accommodate special requests whenever possible; work to resolve customer concerns; assist customers in all inquiries in connection with the hotel and spa services.
• Stock Hand and Foot Spa with clean terry and return used terry to allocated laundry bins.
• Ensure work areas are clean and appropriately sanitized between guest’s experiences.
• Use of SpaSoft booking system
• Ability to upsell a service and provide retail suggestions that are relevant to the guest’s experience.
• Use of opening/closing checklists to ensure all areas are well maintained, stocked, and cleaned to ensure luxury level presentation and that all equipment is in good working order.
• Work harmoniously and professionally with other service professionals, team leads, supervisors and management.
• Must be able to communicate information about the spa and hotel operations to our guests, answer product and treatment questions, and provide our guests with education about our locker room facilities, pool and fitness center.
• Ability to follow Salamander Resort and Collections Handbook procedures.
• Adherence to hotel and spa safety procedures and the ability to contact/speak to security team members regarding any accidents or injury.
• Must appropriately handle and store all chemicals related to nails and the cleanliness of the work space.
• Perform management assigned tasks and projects with excellence, confidence and calm.

Preferred Qualifications and Skills: 

• A Minimum of three years’ experience in nail care, preferably in luxury environment.
• Must be able to work Days, Evenings, Weekends and Holidays.
• Must be able to stand, bend, crouch for periods of time and with repetition, use a broom and dust pan, cleaning products, lift 25lbs.
• Possess a valid cosmetology license.
• Strong communication skills.
• A sincere willingness to provide elevated customer service to spa and hotel guests.
• Strong organizational skills.
• Able to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• Strong work ethic, High sense of pride and responsibility for your role.