Convention Services Manager
Playa Largo Resort & Spa, Autograph Collection
Key Largo, FL
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures.
- Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
- Meet group coordinator or host/hostess prior to function, make introduction and ensure that all arrangements are agreeable.
- Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards.
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
- Foster and promote a cooperative working climate, maximizing productivity and employee morale.
- Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Playa Largo Resort & Spa, Autograph Collection
Playa Largo Resort & Spa
| Address | 97450 Overseas Highway, Key Largo, FL 33037 |
|---|---|
| Property Type | Resort |
| # Jobs | 29 |
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