Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott Harrisburg West/Mechanicsburg

Courtyard by Marriott Mechanicsburg

Gear up for a great stay at Courtyard Harrisburg West/Mechanicsburg. Our renovated hotel, conveniently located just off U.S. Highway 15, makes it easy to get to some of the popular local attractions such as the Carlisle Fairgrounds, Hersheypark®, Camp Hill and Roundtop Ski Resort. Prior to hitting the theme parks or meeting up with a potential client, take a moment to relax and unwind in our spacious rooms featuring luxury bedding, flat-panel TVs, mini-refrigerators and microwaves. If you need to stay productive, complete some work tasks using your room's free Wi-Fi and ergonomic workstations. Head over to our on-site restaurant, The Bistro, whenever hunger strikes. Serving delicious American cuisine, as well as Starbucks coffee and evening cocktails, it's the perfect spot to fuel up before an eventful day. Those wanting to work up a sweat during their visit can do so at our fitness center. Guest Must be 21+ to check into hotel without adult supervision