Night Audit

Night Audit Responsibilities

• Working hours from 11pm-7am
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them. Take and deliver messages as necessary
• Prepare outgoing emails by drafting correspondence and attaching files, etc
• Check, sort, and forward emails as required
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules, etc)

Night Audit Requirements

• Must be able to work from 11pm-7am 5 days a week
• Reliable transportation to and from work
• Some experience as a front desk representative, agent, or relevant position
• Knowledge of Opera PMS System a plus
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus
• Driver's License required

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift
• Including weekends

Work setting:

• In-person

Ability to commute/relocate:

• Indianapolis, IN 46241: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person