Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott Delray Beach I-95

Retreat to the comfort of our Delray Beach, FL, hotel

Find relaxation at Fairfield Inn and Suites Delray Beach I-95. Our contemporary hotel on Atlantic Avenue in Delray Beach is located in a city known as Americas Village by the Sea and Most Fun Small Town in the United States by Rand McNally, USA Today. Located near the Delray Tennis Center, the Historical Pineapple Grove Arts District, Boca Raton, Atlantic Ave attractions and the Atlantic Ocean at Delray Beach our hotel is conveniently located near a local shuttle service to local attractions. Unwind in spacious hotel rooms and suites featuring homelike amenities such as complimentary WiFi, luxury bedding and LCD-screen TVs. After a refreshing nights sleep start the day with our free breakfast serving all your morning favorites. Maintain your exercise routine in our 24 hour fitness center or relax by our outdoor pool. Our two meeting rooms are perfect for a board meeting or social event. You will find the comfort you want and the amenities you need all here at our hotel in Delray Beach FL on Atlantic Avenue.