Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Residence Inn by Marriott Minneapolis Edina

Relish in relaxation at Residence Inn Minneapolis Edina. Centrally located across from the city of Bloomington, our hotel makes it easy to navigate the area for work or play. With Mall of America nearby and Xcel Energy Center and Target Field just a 15-minute drive away, a new experience is always within reach. When you're not out exploring, come home to the comfort of our apartment-inspired suites featuring separate areas to live, work, dine and dream. With full-size kitchens, complimentary Wi-Fi and ergonomic workspaces, we make it easy to enhance your time away. In the morning, fuel up at our free buffet featuring a variety of breakfast favorites. Our hotel is connected to an indoor park, giving you access to an Olympic-size pool, track and fitness center managed by the city. When it's time to head home, utilize our free shuttle to Minneapolis-St. Paul International Airport just 7.7 miles away. No matter what inspires your Minnesota getaway, make it a rewarding stay at Residence Inn Minneapolis Edina.