Sales Group Housing & Rooms Coordinator

Full-Time

Description

Marriott San Diego Gaslamp Quarter is looking for a stellar person with a passion for people to provide a Wonderful Experience for our clients and guests using attention to detail and an enthusiastic work ethic.

This position if Full Time, pays $23.00 hour and is eligible for benefits.

This position will primarily work day shifts Monday through Friday, but will need to be able to work evenings, weekends and holidays as business needs dictates. Some overtime may be required.

Benefits

• Medical (Anthem, Kaiser or Simnsa)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation, sick and holiday pay
• Free Parking at the hotel ($200 value)
• Meal allowance per 8hr shift ($10 per shift)
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio
• Two pairs of slip resistant shoes a year

What Will I Be Doing?

• Responsible for entering Sales contracts & create group blocks in PMS, MARSHA & Passkey.
• Responsible for entering mini hotel codes and creating group master accounts in CI/TY.
• Make reservations for group blocks, some individual reservations for long-term and repeat guests, and also for guests who have negotiated corporate rates.
• Pre-block and make reservations for Stanford Hotels associates, team, group and VIP reservations.
• Make room package reservations to include room and food and beverage reservations.
• Clearly communicate group information from Sales to Front office associates and ensure everything flows smoothly from the time of booking through check out.
• Pre-block team, group and VIP rooms.
• Assist Director of Sales and General Manager with miscellaneous tasks.
• Attends department, inter-departmental and RevMax meetings.
• Use various systems to include, GPS (Guest Planning Screen), GXP, EPIC and any other system by hotel or brand to accomplish tasks related to role.
• Ensures total guest satisfaction.
• Be a Team Player and encourage the teamwork attitude among staff.

Requirements

• High school graduate. Some college preferred.
• Front Desk experience 1-2 years preferred.
• Previous computer experience required.
• Must have previous experience with Marriott PMS System.
• Marriott Marsha experience preferred.
• Proficiency with Microsoft Excel experience preferred

Why San Diego Marriott Gaslamp Quarter?

Are you ready to join the premiere team in the Gaslamp Quarter? We are not the Padres, but we are known as one of the best hotels in Downtown San Diego. We embody the energy and vibe that is the heart of the historic Gaslamp Quarter featuring the best views from our Award Winning rooftop bar Altitude Sky Lounge®. Located next to Petco Park, Padres game days are also filled with fun, cheer and team spirit!

Come be a part of our family and help welcome our guests to their home away from home. Making you and our guests a part of one big family. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!

The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at hr@gaslampmarriott.com or call (619) 446-6031 or to let us know the nature of your request.

Qualifications

Front Desk

Behaviors

• Team Player: Works well as a member of a group (Required)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)

Motivations

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Preferred

  Job Security: Inspired to perform well by the knowledge that your job is safe

• Preferred

  Self-Starter: Inspired to perform without outside help

• Preferred

  Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Education

• High School (Required)

Skills

• Customer Service (Advanced)
• Critical Thinking (Intermediate)
• Multi-Tasking (Intermediate)
• Detail Oriented (Intermediate)
• Time-Management (Intermediate)
• Teamwork (Intermediate)

Experience

• Preferred

  1 years:

  Front Desk

• Preferred

  1 years:

  Customer Service

• Preferred

  1 years:

  Sales Coordinator

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.