Description

The Assistant Director of Front Office responsibilities include:

Leading by example to support the department and providing direct service to guests as needed
Creating, implementing, and executing departmental training, recruiting and pre-shifts
Act as an ambassador for VIP guests, coordinating and overseeing their requests across all departments
Overseeing the arrival and departure experience ensuring guest expectations are always exceeded
Supporting the resort's safety procedures and being always prepared for emergency situations
Ensuring all human resource and Forbes Five-Star standards are met daily

Candidates must have at least three years of hotel management experience, preferably in a luxury environment. Strong skills with Microsoft Word, Excel and PowerPoint are required. Experience with Infor HMS, HotSos, Zingle, UKG and Alice are a plus. The role requires the ability to be flexible and adapt to changing priorities. Excellent verbal and written communication skills as well as organizational, administrative, and problem-solving skills are also required.

Wequassett Resort and Golf club is an exquisite 27-acre resort on beautiful Pleasant Bay. We are known for our award-winning service with an unparalleled commitment to go above and beyond for our guests. We offer four restaurants, two pools, two private beaches, four tennis courts, boating and sailing and championship golf.

Qualifications: Candidates must have at least three years of hotel management experience preferably in a luxury environment.

Wequassett Resort and Golf Club

Relax against a backdrop of the sparkling waters of Cape Cod’s most celebrated destination. Dine by the seaside, or in the cozy embrace of a warm tavern. Stroll the beach while the wind kisses your face, then drift to sleep overlooking the ocean sunset. This is the magic of Wequassett.