Description

Cape Cod's only double Forbes Five-Star resort is seeking a concierge. This person will be responsible for assisting guests with planning and executing all aspects of their stay with us. The role requires excellent verbal communication and organizational skills. The person must enjoy guest interaction and have the ability to provide gracious and anticipatory service following all resort standards. The role involves meeting guests and communicating with various departments within the resort.

The responsibilities of the concierge include:

Greeting guests in a warm and friendly manner
Arranging dinner reservations, activities on and off property, travel arrangements, and any additional guest requests to ensure a memorable stay
Logging guests requests and following up to confirm all arrangements
Assisting guest reception agents as necessary
Utilizing the resort's property management system
Maintaining a knowledge of Cape Cod and its points of interest and all daily activities at the resort
Communicating any special guest requests to appropriate departments

A college degree and previous experience in a luxury hotel is preferred.

Wequassett Resort and Golf Club is an exquisite 27-acre resort on beautiful Pleasant Bay. We are known for our award-winning service culture with an unparalleled commitment to go above and beyond for our guests. We offer four restaurants, two pools, two private beaches, four tennis courts, boating and sailing and championship golf.

Qualifications

A college degree and previous experience in a luxury hotel is preferred.

Wequassett Resort and Golf Club

Relax against a backdrop of the sparkling waters of Cape Cod’s most celebrated destination. Dine by the seaside, or in the cozy embrace of a warm tavern. Stroll the beach while the wind kisses your face, then drift to sleep overlooking the ocean sunset. This is the magic of Wequassett.