Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Handle guest complaints ensuring guest satisfaction.
Hire, train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Ensure all end of month reports are completed to standard.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains Housekeeping Department’s annual budget.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Minimum 1-3 years of housekeeping management experience in the hospitality industry.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.

Hampton Inn & Suites Destin

At A Glance

Only steps from the sandy beach and beautiful shoreline of the Gulf of Mexico, the friendly Hampton Inn & Suites Destin, Florida hotel offers easy access to many popular Destin attractions and shopping options. Enjoy a fun day go-karting with the kids at the Track Family Recreation Center, ride the water slides at Big Kahuna's Water and Adventure Park and stroll around Harborwalk Village with its unique waterfront stores, tempting restaurants and live entertainment. Upscale shopping is close by. Just a short drive away, the Destin Commons Shopping Center and Silver Sands Premium Outlets offer over 100 different stores including Saks Fifth Avenue Off 5th and Michael Kors.

Every comfortable guest room at this Destin, Florida hotel offers a range of modern amenities and thoughtful touches including a clean and fresh Hampton bed®, an LCD TV, free WiFi and an ergonomic work area. Upgrade to a suite for extra space and amenities.

Join us each morning for Hampton’s free hot breakfast, which includes eggs, waffles and breakfast meat or grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday, for a quick healthy meal to go. Hold an event in Destin in our flexible meeting room, which features modern A/V equipment and Gulf of Mexico views and stay connected in the free business center. Soak up the Florida sunshine with a swim in the outdoor pool, or work out in the on-site fitness center.