Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Hampton Inn & Suites Destin

At A Glance

Only steps from the sandy beach and beautiful shoreline of the Gulf of Mexico, the friendly Hampton Inn & Suites Destin, Florida hotel offers easy access to many popular Destin attractions and shopping options. Enjoy a fun day go-karting with the kids at the Track Family Recreation Center, ride the water slides at Big Kahuna's Water and Adventure Park and stroll around Harborwalk Village with its unique waterfront stores, tempting restaurants and live entertainment. Upscale shopping is close by. Just a short drive away, the Destin Commons Shopping Center and Silver Sands Premium Outlets offer over 100 different stores including Saks Fifth Avenue Off 5th and Michael Kors.

Every comfortable guest room at this Destin, Florida hotel offers a range of modern amenities and thoughtful touches including a clean and fresh Hampton bed®, an LCD TV, free WiFi and an ergonomic work area. Upgrade to a suite for extra space and amenities.

Join us each morning for Hampton’s free hot breakfast, which includes eggs, waffles and breakfast meat or grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday, for a quick healthy meal to go. Hold an event in Destin in our flexible meeting room, which features modern A/V equipment and Gulf of Mexico views and stay connected in the free business center. Soak up the Florida sunshine with a swim in the outdoor pool, or work out in the on-site fitness center.