Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Hampton Inn & Suites Destin

At A Glance

Only steps from the sandy beach and beautiful shoreline of the Gulf of Mexico, the friendly Hampton Inn & Suites Destin, Florida hotel offers easy access to many popular Destin attractions and shopping options. Enjoy a fun day go-karting with the kids at the Track Family Recreation Center, ride the water slides at Big Kahuna's Water and Adventure Park and stroll around Harborwalk Village with its unique waterfront stores, tempting restaurants and live entertainment. Upscale shopping is close by. Just a short drive away, the Destin Commons Shopping Center and Silver Sands Premium Outlets offer over 100 different stores including Saks Fifth Avenue Off 5th and Michael Kors.

Every comfortable guest room at this Destin, Florida hotel offers a range of modern amenities and thoughtful touches including a clean and fresh Hampton bed®, an LCD TV, free WiFi and an ergonomic work area. Upgrade to a suite for extra space and amenities.

Join us each morning for Hampton’s free hot breakfast, which includes eggs, waffles and breakfast meat or grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday, for a quick healthy meal to go. Hold an event in Destin in our flexible meeting room, which features modern A/V equipment and Gulf of Mexico views and stay connected in the free business center. Soak up the Florida sunshine with a swim in the outdoor pool, or work out in the on-site fitness center.