Job Description

Ensure compliance with and completion of all daily operational procedures by the Human Resources Department.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Project a professional image of the hotel.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
Ensure that staff report to work as scheduled. Document any late or absent employees pursuant to Shaner Attendance Policy.
Monitor the staffs' interaction with guests and employees ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Maintain files on all current laws regarding Human Resources, including, but not limited to: Wage and Hour; OSHA, Union (if applicable); Workers’ Compensation; Immigrations; Unemployment; Benefits; EEOC; and ADA.
Maintain current job descriptions for all hotel positions.
Identify and use outside recruiting sources, minimizing hotel costs.
Advertise for job openings, including, but not limited to newspapers, job boards, web sites, schools, and career fairs.
Attend career fairs, school visits, and other outlets for recruiting purposes.
Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel, Shaner, and Franchise policy and procedures.

Responsibilities

The position is responsible for leading human resources responsibilities for Playa Largo Resort and Spa in Key Largo, Florida.

Responsible for the leadership and management of all functions of the Human Resources department, in accordance with the Shaner and Franchise standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Other responsibilities may include recruiting, interviewing, hiring, and training team members; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

High school graduate. College degree in human resources or SPHR / SHRM-CP designation preferred.
Minimum 5 years prior experience in Human Resources functions.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Bilingual English / Spanish preferred.
Ability to provide legible communication. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to accurately compute mathematical calculations and use required measurement tools.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Experience / knowledge of: State and Federal employment laws; workers’ compensation; unemployment compensation; FMLA; recruitment; hiring; and training.

Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!