In Room Dining Server - On Call

Rate of Pay: $12.00 - $14.00 per hour + tips

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C.

Reporting to the Assistant Outlets Manager, the IRD Server - On Call, is responsible for serving guests in a professional and polite manner while maintaining the high standards of food and beverage quality, presentation and sanitation. He/she is also responsible for creating a hospitable atmosphere to all internal and external guests while maintaining a professional image and an organized and efficient work area.

RESPONSIBILITIES:

Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.
Deliver IRD orders/requests to the correct guests
Respond to guest orders in a timely fashion
Ensure that the work area is clean and neat
Ensure all equipment is in good working order and to report any malfunctions to your direct supervisor/manager
Be knowledgeable of all menu items, their garnishes, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct and concise way
Follow procedures when ringing in guest orders. Read the cashier/operator’s order carefully, ensure accuracy when reading room numbers, cover count, guest name, food and beverage items, and specific guest requests
Ensure that all side duties as requested by supervisor are completed to standard before departing for the day
Assist with the organization and delivery of amenities
Operate the Micros P. O. S system by following procedures when opening and closing checks. He / she is responsible for the operation and balancing of shift deposits on the Micros point of sale system and is accountable for their own deposit
Clear and clean your area and supplies throughout the shift as well as at the end of the shift
Rotate dishes, cutlery and other dishware as required
All mise-en-place work to be completed by each server as assigned to you by your direct supervisor
Pick up of all dishware in a prompt and efficient manner

Qualifications

QUALIFICATIONS:

Previous food and beverage experience is preferred
Excellent written and verbal communication skills
Cash handling/transaction abilities
ServSafe training is an asset

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Washington DC, Georgetown

Located in Washington’s fashionable West End and adjacent to historic Georgetown, the newly renovated Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel. Fairmont Washington, D.C., Georgetown is known for its engaging service and stylish surroundings. A relaxing visit to our hotel's fitness center, indoor pool and serene courtyard also provide guests with an array of rejuvenating experiences. The finest meeting space, accommodations, and personal service will draw you back to our four-diamond, luxury Washington, D.C. hotel's accommodations time and again.

Reintroducing a D.C. Icon

Welcome to a city that’s perpetually changing, yet timeless in its grandeur and elegance. And nowhere in the nation’s capital reflects this duality quite like Fairmont Washington, D.C., Georgetown. While you’re visiting, we invite you to experience our outstanding hospitality—and to enjoy our recent renovation, which has added a dazzling new ballroom and revitalized our lobby, bar and courtyard to embody the beauty of the region, from blossoming cherry trees to the striking grid pattern upon which D.C. is built.

At the heart of our transformation is our new 2,990-square-foot (280-square-meter) Kennedy Ballroom, destined to become one of D.C.’s most sought-after venues for weddings, conferences and everything in between. Adjacent to our Grand Ballroom and bedecked in the latest audiovisual technology and elegant decor, the Kennedy Ballroom will turn any gathering of up to 300 guests into a night they’ll never forget. With over 30,000 square feet (2,800 square meters) of meeting and event space, we have the perfect setting for any function. For cocktail receptions and more casual events, our completely remodeled lobby and courtyard are perfect for mingling, networking or just unwinding after a successful event.