Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.

input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Qualifications

High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to provide legible communication.
Computer skills.
Previous guest relations training.
Familiarity with preparing statistical reports.

Courtyard by Marriott Miami Homestead

Enjoy a radiant stay in The Sunshine State when you visit Courtyard Miami Homestead. Conveniently located near Everglades National Park, our hotel makes it easy to visit loved ones at Homestead Air Reserve Base or conduct business at Turkey Point Nuclear Plant. Upon your arrival, take a moment to catch up on some much needed rest in our spacious rooms featuring an array of modern amenities including free Wi-Fi, ergonomic workstations, mini-refrigerators and flat-panel TVs. Head over to our lobby when you get hungry. Our on-site restaurant, The Bistro, offers delicious American cuisine that you can pair with a cup of Starbucks® coffee or an evening cocktail. Don't skimp on your exercise goals during your visit. Instead, stay happy and healthy with the help of our 24-hour fitness center, or by taking a refreshing swim in our sparkling outdoor pool. Regardless of if you're meeting with potential clients or simply exploring what South Florida has to offer, make your stay a success at Courtyard Miami Homestead.