Regional Director of Operations

Full-Time Full time : 45-hour workweek

Job Posting: Regional Director of Operations

Location: Pooler, GA 
Company: HOS Management, LLC
Job Type: Full-time

About Us
At HOS Management, LLC, we do more than just manage hotels—we cultivate excellence. Our hands-on approach, entrepreneurial mindset, and commitment to innovation set us apart from other management companies. We focus on delivering exceptional guest experiences, operational efficiency, and financial success across our portfolio of hotels. We’re now seeking a motivated and experienced Regional Director of Operations to join our team and lead a region of hotels to new heights. If you're a proactive, results-driven leader who thrives in a dynamic environment, we want to hear from you!

Position Overview
As the Regional Director of Operations (RDO), you’ll play a crucial role in driving success at multiple properties, mentoring General Managers, and ensuring seamless operations both on-site and remotely. Reporting to the Vice President of Operations and Ownership, you’ll align our hotels with HOS Management’s unique vision—combining operational excellence with a personal touch. If you’re passionate about making a real impact in a growing, entrepreneurial company that values flexibility and creativity, this is the role for you.

Key Responsibilities

Leadership & Management:

Lead, mentor, and develop General Managers to optimize performance across all properties.

Foster a positive, values-driven company culture that sets us apart from others, creating meaningful connections between guests and staff.

Collaborate with cross-functional teams (Sales, HR, Finance, Facilities, Marketing) to ensure consistent operations and brand alignment.

Operational Excellence:

Conduct property visits to assess operations, ensuring that our high standards are met across all locations.

Provide strategic guidance to properties that may be falling short of expectations, crafting actionable improvement plans.

Develop and implement policies and procedures that drive operational efficiency and uphold our reputation for excellence.

Financial Oversight:

Oversee P&L performance, including CapEx planning, budgeting, forecasting, and financial reporting.

Identify opportunities to increase ADR and maximize occupancy rates while maintaining guest satisfaction.

Ensure that revenue management strategies align with HOS Management’s performance goals and long-term vision.

Guest and Owner Satisfaction:

Serve as a vital link between General Managers and ownership, fostering transparent and positive relationships built on trust and mutual goals.

Deliver regular performance updates to the Vice President of Operations and ownership, ensuring we exceed guest, associate, and ownership expectations.

Lead with a focus on delivering exceptional results and personalized service, creating memorable experiences for our guests and partners.

What Sets Us Apart

Entrepreneurial Spirit: At HOS Management, we encourage innovation and empower our teams to think creatively in solving challenges.

Personalized Approach: We treat each property as unique, offering a customized strategy to ensure both guests and owners feel the difference in the service we provide.

Commitment to Growth: We prioritize the professional growth of our team, offering hands-on leadership and opportunities to shape the future of our properties.

Qualifications

10+ years of hotel industry experience, with multi-property management preferred.

General Manager experience and Sales/Revenue Management expertise highly desirable.

Proven success in managing P&L and achieving financial objectives.

Strong leadership abilities, with experience in coaching, mentoring, and developing teams.

Excellent problem-solving, interpersonal, and communication skills.

Adaptable, flexible, and able to prioritize effectively in a fast-paced environment.

Comfortable with remote work and frequent travel to properties within the region.

Compensation and Benefits

Base Salary: Competitive, based on experience.

Health Insurance: 50% coverage for employee and child.

Perks: Company car and credit card for travel, meals, and emergencies.

Vacation: 3 weeks annually (with supervisor approval).

Holidays: Paid company-designated holidays.

Annual Merit Review: January performance review, with the potential for salary increases.

Why Join Us?

Be part of a growing, innovative hospitality organization that takes a personalized approach to hotel management.

Work with passionate, driven professionals and take on exciting hospitality projects.

Enjoy abundant opportunities for professional growth within a supportive, people-first culture that values creativity and leadership.

How to Apply If you’re ready to take on a challenging, rewarding role in hotel operations, we’d love to hear from you! Please submit your resume and cover letter.

This role requires a minimum 45-hour workweek and may exceed that during peak business periods. All candidates will undergo a background check prior to employment.

HOS Management, LLC is an equal opportunity employer.

Compensation: Based on experience

Perks: Competitive salary, 50% health coverage (employee/child), company car & credit card for travel, 3 weeks paid vacation, holiday pay, annual merit review, and opportunities for professional growth in a dynamic environment.