Spa Concierge Desk Attendant
Full-Time
Salamander Middleburg
Middleburg, VA
Compensation: $20.00 to $22.00 per hour
Salamander Spa offers a unique health and wellness journey tailored to your specific well-being needs. Our luxurious, nature-inspired Forbes Five-Star spa location features integrative and regionalized treatments, as well as holistic and result-driven therapies. We are committed to providing insight into a better, healthier lifestyle.
Job Overview
As a Spa Concierge Agent, you will be responsible for greeting guests at the Salon and Spa and assisting them with their requests and services. Your role is crucial in establishing exemplary guest service and ensuring a memorable experience for all visitors.
Essential Job Functions
- Represent Salamander Middleburg in a professional manner.
- Maintain complete knowledge of all resort features, services, and hours of operation.
- Stay informed about salon and spa services, scheduled daily group activities, and retail/professional products.
- Display a courteous, polite, and helpful demeanor at all times.
- Promote and up-sell all services to achieve spa revenue targets.
- Handle guest complaints to ensure satisfaction.
- Strive to achieve daily targets through spa services and retail sales.
- Maintain supplies and ensure cleanliness of all spa areas, including locker rooms.
- Provide accurate daily schedules to service providers.
- Legibly complete requisitions for additional supplies/materials and submit them to the Spa Manager.
- Review the in-house guest list and familiarize yourself with guest names and locations.
Requirements
- High school diploma preferred.
- Must be 18 years of age or older.
- Guest services experience is required.
- Ability to promote the facility, spa products, and services effectively.
- Proficient in scheduling various services for individuals and large groups using spa reservations software.
- Strong focus on guest needs and providing excellent hospitality.
- Ability to remain calm and courteous in all situations.
Benefits
-
Health & Welfare
Medical, dental, and vision coverage. -
Retirement
401(k) plan available for full-time service professionals. -
Paid Time Off
Generous paid time off and company-paid holidays (8). -
Employee Discounts
Access privileges and discounts for employees, friends, and family on room stays at all Salamander locations, dining, retail, spa, golf, and other resort amenities. -
Free Meals
Complimentary meals during shifts. -
Recognition Programs
Opportunities for employee recognition and career growth.
Join Our Team!
We invite you to explore joining our friendly, diverse, and enthusiastic team of professionals, dedicated to providing the very best in service and maintaining our Forbes 5-Star status. Be a part of one of the world's most coveted and elite destinations!
Apply Online At
salamanderresorts.com/careers“Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
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Salamander Middleburg
About Us
Salamander Resort & Spa is a timeless destination, located in historic Middleburg, Virginia. This quintessential town is steeped in equestrian traditions, and easily accessible to Washington, D.C. The Forbes Five-Star resort is the ultimate place of discovery and the epitome of luxury, combining artfully designed facilities with unparalleled experiences, all resting on 340-acres framed by Blue Ridge Mountains, lush vineyards and horse farms.
OVERVIEW
Salamander Resort & Spa is found in the charming and historic small town of Middleburg, Virginia. The charismatic resort features 168 guestrooms and suites all with scenic views of the countryside. Truly dedicated to health and wellness, a 23,000-square-foot spa presents 14 treatment rooms and a private outdoor courtyard with heated pool. In addition, Salamander has built one of the finest equestrian facilities and programs in the country with 25 on-site acres dedicated to riding and a 14,000-square-foot stable. The culinary program also does not disappoint with the rustic Harrimans Virginia Piedmont Grill, a multi-experience cooking studio, well-appointed wine bar and jovial billiards room. Also offering zip lining, tennis, nature hikes, archery and an abundant amount of other outdoor activities, the adventures are endless.
| Address | 500 North Pendleton Street, Middleburg, VA 20117 |
|---|---|
| Property Type | Resort |
| # Jobs | 23 |
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