Position Purpose
Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
Essential Functions
Average %
Of Time
50% Greet and welcome guests upon arrival. This includes transportation facilitation to and from Aspen/Pitkin County Airport. Register guests into the computer, verifying reservation, address, and credit information. Promote the Salamander Preferred Guest Program and provide recognition and benefits to all present members.
40% Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
10% Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Other Duties
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Salamander rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, determined by the manager based upon the particular requirements of the hotel.
- Perform duties based on guest requests, including resort and downtown transportation, as well as bell and luggage requests. Motor vehicle clearance is required.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Physical Demands
Qualification Standards
Education
High school or equivalent education required.
Experience
One to two years in a public contact position.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Department
Front Office
Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis.
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
Compensation: $25/hour
Aspen Meadows
A Total Work of Art
When you arrive at Aspen Meadows Resort, there’s a shift in the air. Rooted in the history of the Aspen Institute and designed by Herbert Bayer, our 98-all-suite resort stands apart from the rest in this ski town. Here, openness and warmth greet you at every turn, inviting locals and travelers alike to a resort experience that is simultaneously exclusive and inclusive. As you wander through our 40 acres of rolling meadows and beautiful groves, you'll discover one of the largest art collections on any resort grounds. Renowned for its nature-inspired Bauhaus design and spacious accommodations, Aspen Meadows is within walking distance of Aspen’s year-round outdoor pursuits, skiing, shopping, and restaurant.
| Address | 845 Meadows Road, Aspen, CO 81611 |
|---|---|
| Property Type | Resort |
| # Jobs | 22 |
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