Houskeeping Supervisor

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The Housekeeping Room Attendant Supervisor ​is responsible for inspecting and/or assisting with cleaning all guest rooms, assisting all department employees to ensure timely completion of work, and maintaining a positive work environment. Will follow and reinforce Radisson cleanliness standards to ensure 100% Guest Satisfaction.

SHIFT:

Full Time; Hours will vary between 7am - 6:30pm, 5 shifts per week

WHAT WE OFFER:

Our quirky group offers a break from the repetition, with no two days that are ever the same.

1st of the Month following 30 days:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

90 Days:

• Paid Vacation and Sick Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

RESPONSIBILITIES:

• Ensure all operational and safety procedures are properly followed; inspects and approves employee work performance

• Demonstrate leadership and provides training for all housekeeping employees  

• Meets goals and expectations as it relates to the overall department and hotel operations

• Establish schedules, work assignments and supervises payroll related items

• Assists with managing the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts.  Ensures that the rooms and public space areas are spotless and continually restocked and straightened 

• Tracks the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc. 

•  Develops and implements strategies and practices which support employee engagement 

• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations 

• Assists with the cleaning of rooms, and other duties as needed

• Performs all shift checklist responsibilities & reporting requirements

• Be familiar with hotel, departments, hours of operation and services of the hotel

• Answer basic Housekeeping related questions

REQUIREMENT/SKILLS:

• Minimum one year in a supervisory or management housekeeping position required

• High school diploma or GED required

• Able to collaborate effectively with other hotel employees and managers to ensure teamwork

• Ability to communicate effectively

• Strong organizational skills, critical thinking skills, problem solver

• Able to work a variable schedule

• Operating Systems experience with Opera

PHYSICAL DEMANDS:

• May need to sit or stand for long periods of time

• Proper lifting techniques required

• Exertion up to 75 pounds of force occasionally and/or 50 pounds of forces frequently

• Ability to lift, carry, push, pull or otherwise move objects

• Ability to use various equipment such as vacuum cleaners and buffers

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.

• Ability to make repeating movements of the arms, hands, and wrists.

• Ability to express or exchange ideas verbally and perceive sound by ear.

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.  All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.