Are you ready to be the face of hospitality, creating unforgettable experiences for our valued guests? Look no further, because we have the perfect opportunity for you! We are seeking a talented and enthusiastic Guest Services Extraordinaire to join our team. This is not your ordinary front desk job

Compensation: 16.00

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our front office team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

As our Guest Service Representative, you the conductor of the perfect stay. You will be welcoming guests, orchestrating check-ins with a warm smile, harmonizing requests with a touch of magic, and ensuring guest departure is a seamless crescendo of satisfaction. Your duties go beyond keys and reservations. You are the architect of memorable experiences, crafting every moment with care.

List in one or two sentences, the key knowledge, skills or abilities that are required:

Does this sound like you?

You have a natural talent for delivering memorable experiences. You excel in collaboration and have a knack for problem solving and multitasking. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Marriott Owings Mills Metro Centre

Experience four-diamond luxury at the premier full-service hotel in Owings Mills, Maryland.

Nestled within the vibrant hub of Metro Centre at Owings Mills, our hotel places you amidst a plethora of shopping, dining, and entertainment options. Conveniently situated within walking distance from Owings Mills Metro Station, exploring the city couldn't be easier. Savor culinary delights at our onsite dining venues, including a Starbucks coffee shop for your caffeine fix and The Tillery, a full-service American restaurant serving delectable dishes. For a touch of sophistication, relax and socialize at our elegant lobby bar and lounge, offering a refined ambiance. Whether you're planning a corporate meeting or a social event, our hotel boasts nearly 15,000 square feet of flexible event space, including a grand 6,240-square-foot ballroom and a charming 4,400-square-foot outdoor terrace. From intimate boardrooms to expansive ballrooms, we cater to a variety of events, including corporate gatherings and milestone celebrations like weddings, bar and bat mitzvahs. Indulge in leisurely rounds of golf at numerous local clubs, immerse yourself in nature at nearby parks and nature centers, or unwind at our hotels 24-hour fitness center featuring cutting-edge cardio equipment. Whether your visit is for business or leisure, we eagerly await the opportunity to extend our warm hospitality and ensure a memorable stay. Welcome to our world of luxury in Owings Mills, Maryland.