Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott Dayton

Fairfield Inn & Suites Dayton

Stay at the Fairfield Inn & Suites and enjoy our vibrant downtown location. With easy access to Dayton Children's Hospital, Action Sports Center, and The National Museum of the United States Air Force, the hotel is the ideal place to stay on your next Dayton visit. Downtown Dayton's newest hotel features a vast range of amenities including free high-speed internet, 24 hr. business and fitness centers, bar, and still serving complimentary HOT breakfast. Spacious modern guest rooms feature large workstations, plush bedding, microwaves and mini refrigerators and smart HDTVs featuring Netflix and YouTube. Walk over to RiverScape and enjoy kayaking and other river activities or take a stroll or bike ride in the nation’s largest network of paved recreation trails. From live theater and performing arts to galleries, independent films, or a Dragons Baseball game at Day Air Ballpark, our hotel in Dayton, OH is the place to stay!