Employee Discount, PTO
Qualifications
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Flexibility to work various shifts, including weekends and holidays
- A positive attitude and a commitment to providing outstanding guest service
- This position required you to have open availability to work any shift including weekends and holidays
- Do you have reliable transportation to and from work?
Benefits
- Employee discounts at other Hilton Hotels
- Open Availability is Required
- Ongoing training and development to help you succeed in your role
- Pay: $16.00 per hour
- Expected hours: 32 – 40 per week
- Employee discount
- Paid time off
- 8 hour shift
- Every weekend
- Monday to Friday
Responsibilities
- As a Guest Service Representative, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is comfortable and enjoyable
- You will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring smooth operations at the front desk
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency
- Address guest inquiries and resolve any issues or concerns promptly and professionally
- Maintain a thorough knowledge of hotel services, amenities, and local attractions to provide guests with accurate information and recommendations
- Handle phone calls, emails, and other communications in a courteous and timely manner
- Process payments and manage guest accounts, ensuring all transactions are accurate
- Collaborate with other departments to ensure guest needs are met and service levels are consistently high
- Uphold hotel policies and procedures, ensuring compliance with all safety and security protocols
- Night Shift (Required)
Compensation: $16.00/Hour
Hampton Inn & Suites by Hilton Mount Laurel Moorestown
We’re right off I-295, about 30 minutes away from Philadelphia International Airport. Fuel up with our free hot breakfast before exploring The Funplex amusement and water park, less than a mile away or drive 40 minutes to get to Six Flags Great Adventure. Bishops Gate Corporate Center & Laurel Corporate Park are right next door. WiFi's on us.
Address |
2020 Briggs Road, Mount Laurel, NJ 08054 |
Property Type |
Hotel |
# Jobs |
3 |