Job Description

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Southbridge Hotel and Conference Center

Our Hotel

When construction on the Southbridge Hotel & Conference Center began in 2000, the aim was to preserve and restore the architectural heritage of the American Optical Company, an eyeglass and optics manufacturer and innovator that called Southbridge, MA, home for 160 years. The result – which seamlessly blended historic touches like a brick façade, grand spiraling staircase and hand-carved marble fireplace with light-infusing floor-to-ceiling windows – was a one-of-a-kind combination of contemporary aesthetic and traditional New England charm.

Our 24,000 square feet of state-of-the-art event facilities and award-winning service set us as the best conference center in Central New England. Our spacious, beautifully appointed rooms and resort-style amenities like the Focus Fitness Center, superb cuisine

at Shades Lounge and Visions Restaurant and a tranquil courtyard with a fire pit, offer abundant opportunities for relaxing. And our convenient setting near Sturbridge, MA is less than an hour’s drive from Boston, Springfield, Hartford, CT, and Providence, RI.

Whether you’ve visiting for a meeting or special event at the hotel, just strolling around historic Old Sturbridge Village for a few days, touring craft breweries, like Tree House Brewing Company or attending popular nearby events like the Brimfield Antique Show, the Southbridge Hotel & Conference Center is the perfect choice of hotels.