Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott St. Augustine I-95

Courtyard by Marriott St. Augustine

Newly renovated, Courtyard St. Augustine I-95, offers an unbeatable location next to historic Old Town. Easily access attractions such as The White Room wedding venue, Flagler College and St. Augustine Premium Outlets. After getting a taste of the local area, unwind in our spacious rooms and suites. We provide free Wi-Fi, plush bedding and ergonomic workstations to cover all your travel needs. Our on-site restaurant, The Bistro, serving hearty American cuisine, Starbucks® coffee and full bar. Pick up snacks and beverages any time at The Market. When downtime arises, enjoy a refreshing dip in our outdoor pool and break a sweat at our 24-hour fitness center. Need to host an event? Our meeting space is versatile for your business conference or social gathering of up to 50 attendees. Elevate your occasion with our catering options and AV equipment. Whether you're in search of a tropical getaway for work or play, Courtyard St. Augustine I-95 is the place.