Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Greet guests as they arrive and assist them with seating at tables.
Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Handle guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Other duties as assigned.

Responsibilities

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

Qualifications

Previous experience in banquet operations and/or hospitality preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Minimum age requirement to serve alcoholic beverages.
ServSafe and/or food safety training.
Alcohol awareness training (such as TIPS).
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

AC Hotel Dayton

WELCOME TO AC HOTEL DAYTON

Experience Our Modern European Inspired Hotel in Dayton, OH

Appreciate the European influences and graceful designs of our hotel in Dayton, Ohio, located in the heart of the Water Street District, with over 4,500 sq ft of natural light meeting space. The Foundry, our rooftop bar and restaurant overlooks the Day Air Ball Park, home of the Dayton Dragons Baseball team. It's minutes away from the University of Dayton and only steps from Oregon District, Schuster Performing Arts Center and Dayton Convention Center. Experience Downtown Dayton, as the hotel is a short walk to several local restaurants, breweries and bars for lunch and exciting night life. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center. When the days complete, retire to a guest room with complimentary WiFi and a 55-in TV to watch your favorite shows. Whatever your reason for visiting Dayton we delight in welcoming you to our modern hotel in Dayton OH.