Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Handle guest complaints ensuring guest satisfaction.
Train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.

AC Hotel Dayton

WELCOME TO AC HOTEL DAYTON

Experience Our Modern European Inspired Hotel in Dayton, OH

Appreciate the European influences and graceful designs of our hotel in Dayton, Ohio, located in the heart of the Water Street District, with over 4,500 sq ft of natural light meeting space. The Foundry, our rooftop bar and restaurant overlooks the Day Air Ball Park, home of the Dayton Dragons Baseball team. It's minutes away from the University of Dayton and only steps from Oregon District, Schuster Performing Arts Center and Dayton Convention Center. Experience Downtown Dayton, as the hotel is a short walk to several local restaurants, breweries and bars for lunch and exciting night life. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center. When the days complete, retire to a guest room with complimentary WiFi and a 55-in TV to watch your favorite shows. Whatever your reason for visiting Dayton we delight in welcoming you to our modern hotel in Dayton OH.