Compensation: $21/hour

The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Education & Experience

High School diploma and/or experience in a hotel or a related field preferred.

Physical Requirements

Flexible and long hours sometimes required.

Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

General Requirements

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.

Greet and seat guests at appropriate tables in a timely manner.

Be attentive of guests’ needs assist in providing a pleasant dining experience.

Assist cashier in collection of money or credit cards from guests and servers as needed.

Know how to prepare cashier report at the end of the shift.

Pay out servers’ and service attendants’ tips if appropriate.

Know how to properly take reservations for outlets.

Ensure quality control of menus with regard to cleanliness and appearance.

Perform opening and closing duties according to established sidework checklist.

Ability to answer the telephone according to standards.

Have a complete knowledge of standards of service for receiving a room service order.

Have a thorough knowledge of menus and current specials in all applicable departments.

Assist servers and cashiers in the servicing of guests as needed.

Know and understand the state liquor laws.

Ensure overall guest satisfaction.

Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Aspen Meadows

A Total Work of Art

When you arrive at Aspen Meadows Resort, there’s a shift in the air. Rooted in the history of the Aspen Institute and designed by Herbert Bayer, our 98-all-suite resort stands apart from the rest in this ski town. Here, openness and warmth greet you at every turn, inviting locals and travelers alike to a resort experience that is simultaneously exclusive and inclusive. As you wander through our 40 acres of rolling meadows and beautiful groves, you'll discover one of the largest art collections on any resort grounds. Renowned for its nature-inspired Bauhaus design and spacious accommodations, Aspen Meadows is within walking distance of Aspen’s year-round outdoor pursuits, skiing, shopping, and restaurant.