F&B Manager

Full-Time

The Food & Beverage Manager is responsible for assisting the Food & Beverage Directors while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing restaurant revenue and occupancy.

Education & Experience

• High School diploma or equivalent required.
• At least 2 to 3 years of progressive experience in a hotel, restaurant, or a related field required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must have a valid driver's license for the applicable state.

Physical Requirements

• Flexible and long hours sometimes required.
• Light work - Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

General Requirements

• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Maximize restaurant sales; train fellow Service Professionals in functional selling tactics.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Provide timely service to all guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Fundamental Requirements

• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Collaborate with Culinary team to continuously improve output.
• Monitor all VIP and special guest requests.
• Fully comprehend and operate all relevant aspects of the F&B POS system.
• Be aware of all rates, packages, and promotions currently underway.
• Be familiar with all in-house groups.
• Be aware of all closed out and restricted dates.
• Follow and enforce all Salamander International hotel credit policies.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Assist the DOF&B in ensuring that employees are following and maintaining standards (i.e., answering phones/callbacks to guests, proper service etiquette, quality product presented, etc.).
• Have knowledge of and assist in all emergency procedures as required.
• Oversee and ensure that all guests are serviced in a friendly, efficient, and courteous manner.
• Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
• Responsible for issued house bank.
• Be able to perform all duties of Servers, Bartenders, Back Servers, Hosts.
• Monitor key control to maintain hotel security.
• Ensure the maximization of restaurant revenue.
• Answer all guest inquiries in a timely and professional nature.
• Be involved in departmental meeting, planning and execution.
• Help maintain productivity levels at or above budgeted standards.
• Assist in training and cross training of new hires and current employees on a regular basis.

Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.