Job Description

Responsibilities

The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit.

Responsibilities

will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Other duties as assigned.

Qualifications

Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
ServSafe and/or food safety training.
Alcohol awareness training (such as TIPS)
Familiarity with food and beverage cost controls.
Ability to write routine reports and correspondence.
Ability to accurately compute mathematical calculations and use required measurement tools.
Ability to prepare budgets and ensure cost controls.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Southbridge Hotel and Conference Center

Our Hotel

When construction on the Southbridge Hotel & Conference Center began in 2000, the aim was to preserve and restore the architectural heritage of the American Optical Company, an eyeglass and optics manufacturer and innovator that called Southbridge, MA, home for 160 years. The result – which seamlessly blended historic touches like a brick façade, grand spiraling staircase and hand-carved marble fireplace with light-infusing floor-to-ceiling windows – was a one-of-a-kind combination of contemporary aesthetic and traditional New England charm.

Our 24,000 square feet of state-of-the-art event facilities and award-winning service set us as the best conference center in Central New England. Our spacious, beautifully appointed rooms and resort-style amenities like the Focus Fitness Center, superb cuisine

at Shades Lounge and Visions Restaurant and a tranquil courtyard with a fire pit, offer abundant opportunities for relaxing. And our convenient setting near Sturbridge, MA is less than an hour’s drive from Boston, Springfield, Hartford, CT, and Providence, RI.

Whether you’ve visiting for a meeting or special event at the hotel, just strolling around historic Old Sturbridge Village for a few days, touring craft breweries, like Tree House Brewing Company or attending popular nearby events like the Brimfield Antique Show, the Southbridge Hotel & Conference Center is the perfect choice of hotels.

Address	14 Mechanic Street, Southbridge, MA 01550
Property Type	Hotel
# Jobs	17