Executive Housekeeper
Full-Time

SpringHill Suites Philadelphia Airport/Ridley Park
Ridley Park, PA

A property of: Shaner Hotel Group Posted 16 days ago

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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
  • Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
  • Handle guest complaints ensuring guest satisfaction. 
  • Hire, train and develop team members and ensure all required training is complete according to standards.
  • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.  Adjust schedules throughout the week to meet the business demands.
  • Ensure all end of month reports are completed to standard.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned areas. 
  • Manages all aspects of employee performance to ensure productivity and a quality work environment.
  • Maintains Housekeeping Department’s annual budget.
  • Performs housekeeping, laundry, and houseperson functions whenever necessary.
  • Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise.  Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

  • Minimum 1-3 years of housekeeping management experience in the hospitality industry.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.

SpringHill Suites Philadelphia Airport/Ridley Park

WELCOME TO SPRINGHILL SUITES PHILADELPHIA AIRPORT/RIDLEY PARK

Welcome to the SpringHill Suites by Marriott Philadelphia Airport/Ridley Park, conveniently located to the Philadelphia International Airport with 24 hour shuttle service. Also in the area : Harrah's Casino, Philadelphia Union World Class Soccer Stadium (Subaru Park) and Downtown Philadelphia. Park, Sleep and Fly Packages available. Minutes to major companies such as Boeing, Kimberly Clark, and Crozer Keystone Health System. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 42' flat screen LCD TV with Netflix access, microwave, mini-fridge and free wireless HSIA. When you need to host a meeting or event choose our State of the Art Meeting Room with conferencing, accommodating up to 50 people. Enjoy our Indoor Pool,Fitness Center, 24 hr Market and Business Center. Revitalize each morning with our Hot/Cold Complimentary Breakfast buffet or end your evening with a relaxing drink at our Bar/Lounge adjacent to our Outdoor Fire Pit and Patio.

Address 201 Industrial Highway, Ridley Park, PA 19078
Property Type Hotel
# Jobs 8
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