Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

SpringHill Suites Philadelphia Airport/Ridley Park

WELCOME TO SPRINGHILL SUITES PHILADELPHIA AIRPORT/RIDLEY PARK

Welcome to the SpringHill Suites by Marriott Philadelphia Airport/Ridley Park, conveniently located to the Philadelphia International Airport with 24 hour shuttle service. Also in the area : Harrah's Casino, Philadelphia Union World Class Soccer Stadium (Subaru Park) and Downtown Philadelphia. Park, Sleep and Fly Packages available. Minutes to major companies such as Boeing, Kimberly Clark, and Crozer Keystone Health System. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 42' flat screen LCD TV with Netflix access, microwave, mini-fridge and free wireless HSIA. When you need to host a meeting or event choose our State of the Art Meeting Room with conferencing, accommodating up to 50 people. Enjoy our Indoor Pool,Fitness Center, 24 hr Market and Business Center. Revitalize each morning with our Hot/Cold Complimentary Breakfast buffet or end your evening with a relaxing drink at our Bar/Lounge adjacent to our Outdoor Fire Pit and Patio.