Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

TownePlace Suites by Marriott Miami Homestead

Settle into a great stay at our Homestead hotel

Stay at the TownePlace Suites Miami Homestead, nestled between the Everglades and Biscayne National Parks with easy access to area attractions such as the Homestead Miami Speedway. Located at the Gateway to the Keys, our pet-friendly, extended stay hotel offers spacious suites with plush bedding and a variety of modern amenities including an on-site bocce court, basketball court, outdoor patio with Weber grills and game room with three large TVs and Xbox consoles. Start your day by preparing a meal at your in-suite full kitchen or stop by our complimentary hot breakfast buffet. Business travelers will appreciate our suites' ergonomic workstations and free high-speed Wi-Fi. Stay fit in our 24-hr Fitness center or go for a swim in our sparkling outdoor pool. Host your next meeting or social event in our venue with AV equipment and an on-site special events team. Whether you're visiting a loved one at Homestead Hospital or conducting business in South Florida, settle into a great stay at our Homestead hotel.