Food Expeditor

Full-Time

Description

Job Overview:

The Food Expediter plays a critical role in the kitchen, acting as a liaison between the kitchen staff and the front-of-house team. The main responsibility is to ensure that orders are prepared and presented properly, and that they are sent out in a timely manner. The expediter will help maintain the flow of food production, ensuring orders are fulfilled accurately and that all dishes meet the restaurant's quality standards.

Key Responsibilities:

• Order Management: Organize incoming orders and communicate with kitchen staff to prioritize and ensure all items are prepared on time.
• Quality Control: Inspect dishes for accuracy, presentation, and quality before they are sent out to customers. Ensure that all ingredients are properly portioned and meet company standards.
• Communication: Relay orders and special instructions from servers to kitchen staff, ensuring all details are followed. Be the point of contact for any order issues or adjustments.
• Timing & Coordination: Ensure that food orders are completed and delivered within the designated time frames, working closely with chefs, servers, and other kitchen staff.
• Speed & Efficiency: Expedite the process of getting food from the kitchen to the dining area quickly and efficiently, reducing wait times and enhancing the guest experience.
• Inventory Management: Keep track of inventory for food supplies, report any shortages or supply needs to the kitchen manager or chef.
• Maintain Cleanliness: Ensure the expediter station is clean, organized, and stocked with the necessary tools and supplies.
• Customer Service: In some cases, directly address any issues with customer orders or complaints, ensuring guests are satisfied with their experience.

Qualifications:

• 1+ years of experience in a restaurant or food service environment, preferably in a kitchen or front-of-house role.
• Strong communication and organizational skills with the ability to multitask in a fast-paced environment.
• Ability to work well under pressure while maintaining attention to detail.
• Basic understanding of kitchen operations and food safety standards.
• Strong interpersonal skills to interact with kitchen staff and front-of-house team.
• Ability to stand for long periods and lift heavy trays or plates.