Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift Paid medical days and paid personal days Employer RRSP Matching Contributions Complimentary hotel nights and discounts at Hyatt properties around the world Extended Health and Dental benefits for you and your dependents 30 days after joining Tuition reimbursement program 2023 and 2024 Great Place to Work Certified 

SUMMARY

About the Role – Assistant Banquet Manager

As our Assistant Banquet Manager, you will strategically assist in leading the Event Services team to take guest satisfaction to the next level. You will report to the Director of Event Services.

What you will be doing:

Lead and supervise the Event Services team, ensuring service standards are followed
Effectively operate and create an environment that is committed to exceeding guests' expectations by ensuring proper staffing, organizing employee tasks/assignments/projects and coordinating maintenance of event space.
Ensure accuracy and consistency of even set-ups by checking meeting room and reviewing the corresponding banquet event order.
Motivate, mentor and train the Event Services team
Ensure relevant brand standards are maintained
Directing staff and being on the floor will be a large part of this position
Create unforgettable experiences for our guests

Requirements

At least 2 years' experience as a Banquet Manager or prior experience in managing or supervising a banquet/ F&B team
Bachelor's degree in Hospitality or related fields
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Must have a flexible schedule, be highly motivated and quality driven
Detail oriented yet able to excel while multi-tasking
Able to accept responsibility and lead by example
Computer skills as well as familiar with Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent communication skills
Experience in point of sale system is an asset
Ontario Smart Serve certificate
Working in an unionized environment is an asset

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

Park Hyatt Toronto

Find your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.