Assistant General Manager (With Wine Expertise)

Full-Time

Description

Position Overview:

The Assistant General Manager will support the daily operations of the restaurant, ensuring a seamless and memorable experience for our guests. In this role, you will leverage your extensive wine knowledge to assist in curating wine pairings, managing inventory, and leading the front-of-house team. You will work closely with the General Manager to maintain operational efficiency, manage staff, and uphold our high standards of service and quality.

Key Responsibilities:

• Oversee and manage day-to-day operations of the restaurant, including staff supervision, guest service, and quality control.
• Assist in the creation and execution of wine programs, ensuring a diverse, exciting, and complementary wine list that enhances the dining experience.
• Provide expert wine recommendations to guests, guiding them through pairing options and educating staff on wine offerings.
• Monitor and manage inventory, ensuring proper stock levels and rotation of wines.
• Handle customer concerns and feedback promptly and professionally, ensuring guest satisfaction at all times.
• Assist with staff training and development, particularly focusing on wine education and service.
• Collaborate with the culinary team to ensure the seamless pairing of wine with menu items.
• Help manage scheduling, labor costs, and operational budgets to ensure profitability.
• Maintain cleanliness, organization, and proper maintenance of the restaurant and wine storage areas.
• Foster a positive and team-oriented environment, setting a high standard for professionalism and customer service.

Qualifications:

• Minimum of 3-5 years of experience in a restaurant management role, preferably in a fine dining or wine-centric environment.
• Strong knowledge of wines, including regions, varietals, and pairing techniques. Sommelier certification (e.g., WSET, CMS, or similar) is highly preferred.
• Proven ability to lead and motivate a team, providing clear direction and maintaining morale.
• Exceptional communication and customer service skills.
• Ability to handle fast-paced, high-pressure situations with professionalism and poise.
• Strong organizational skills and attention to detail.
• Ability to manage inventory and control costs effectively.
• Knowledge of restaurant POS systems and scheduling tools.
• Passion for hospitality and a deep commitment to delivering a top-tier guest experience

• Competitive salary and performance-based incentives.
• Paid Parental Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Ongoing professional development and training, including wine education.
• Employee discounts and perks.
• Opportunities for career growth within an expanding company.
• Company paid Long term Disability
• 401k Retirement Plan

Qualifications

Restaurant Experience