Front Office Manager

Location: Salamander Middleburg Resort, Middleburg, VA

About Us: Join Salamander Middleburg Resort, a luxurious Triple Five Star retreat in Virginia’s horse and wine country, recognized for its exceptional guest experiences. Our resort has earned prestigious accolades, including Forbes Five-Star ratings for both our accommodations and spa, and features in Vogue’s list of the 100 best spas worldwide12.

Job Description: We’re looking for a dynamic Front Office Manager to lead our front desk team. You’ll ensure guests receive a warm welcome and top-notch service throughout their stay.

Responsibilities

Lead and support front desk staff.
Handle guest inquiries and complaints with professionalism.
Maintain an inviting reception area.
Coordinate with other departments for a seamless guest experience.

Requirements

Experience in front office management, preferably in luxury hospitality.
Excellent communication and problem-solving skills.
Proficiency in hotel management software.

Benefits

Competitive salary and benefits.
Opportunities for career growth.
Complimentary meal
Retirement Plan with company match

Salamander Middleburg

About Us

Salamander Resort & Spa is a timeless destination, located in historic Middleburg, Virginia. This quintessential town is steeped in equestrian traditions, and easily accessible to Washington, D.C. The Forbes Five-Star resort is the ultimate place of discovery and the epitome of luxury, combining artfully designed facilities with unparalleled experiences, all resting on 340-acres framed by Blue Ridge Mountains, lush vineyards and horse farms.

OVERVIEW

Salamander Resort & Spa is found in the charming and historic small town of Middleburg, Virginia. The charismatic resort features 168 guestrooms and suites all with scenic views of the countryside. Truly dedicated to health and wellness, a 23,000-square-foot spa presents 14 treatment rooms and a private outdoor courtyard with heated pool. In addition, Salamander has built one of the finest equestrian facilities and programs in the country with 25 on-site acres dedicated to riding and a 14,000-square-foot stable. The culinary program also does not disappoint with the rustic Harrimans Virginia Piedmont Grill, a multi-experience cooking studio, well-appointed wine bar and jovial billiards room. Also offering zip lining, tennis, nature hikes, archery and an abundant amount of other outdoor activities, the adventures are endless.