General Manager

Full-Time

Join Our Team and Help Shape Southern California’s Next Exciting Destination!

We are on the lookout for a dynamic leader to be part of our new lifestyle destination, designed for adventure seekers and ambitious go-getters. Our team is launching an array of fresh options that cater to every California dream, and we need someone with a vibrant personality to help lead us forward.

Job Summary:

As the General Manager, you will oversee the day-to-day operations, ensuring superior service quality and maximizing profitability. This role is key to maintaining our commitment to exceptional guest experiences and operational excellence.

Duties and Responsibilities:

    •    Lead hotel staff operations by developing and communicating strategies, setting goals, and enforcing company policies.

    •    Recommend or initiate staffing actions (e.g., salaries, disciplinary measures) in line with company guidelines.

    •    Ensure all team members receive proper training and access to tools for peak performance.

    •    Develop, implement, and monitor financial and operational plans to meet company objectives.

Departmental Oversight:

    •    Front Office, Reservations, and Revenue Management: Secure guest satisfaction and financial goals through streamlined operations.

    •    Food & Beverage: Maintain high operational standards and achieve profit targets.

    •    Housekeeping & Maintenance: Ensure cleanliness and compliance with brand standards while implementing preventative maintenance.

    •    Security: Maintain a safe environment for guests, employees, and assets.

    •    Sales & Marketing: Ensure sales goals align with financial objectives.

Maintain strong human resources functions, ensuring compliance with labor regulations and positive employee relations. Oversee accounting controls and purchasing procedures.

    •    Owner Relations: Provide regular updates and status reports (if applicable).

    •    Capital Improvements: Identify and recommend enhancements to align with company goals.

External Interactions:

    •    Guests: Ensure total satisfaction and high service standards.

    •    Vendors & Regulatory Agencies: Manage partnerships and ensure compliance with safety regulations.

    •    Community & Media: Engage with local organizations as needed.

Perform other duties as assigned.

Qualifications:

    •    Education: Bachelor’s degree in Hotel Administration, Business Administration, or equivalent.

    •    Experience: 4-6 years of experience in high-level hotel operations or equivalent.

    •    Communication: Fluent in English; additional languages preferred.

    •    Skills: Strong interpersonal, financial, and organizational skills with a focus on problem-solving and training.

This role requires occasional travel and flexibility to work nights, weekends, and holidays.

Physical Requirements:

    •    Standing and moving across facilities.

    •    Lifting up to 25 pounds.

    •    Typing and using office equipment.

We are seeking a passionate individual to join our growing team and contribute to an inspiring vision of hospitality in Southern California. Are you ready to make a difference?