Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Starting at $16 an hour

Eligible for a Benefits package including 8 paid holidays, Paid time off, 401k, and Marriott hotel discounts.

Located on bus and metro routes.

Buffalo Marriott at LECOM HARBORCENTER

Experience downtown Buffalo like never before at the award-winning Buffalo Marriott at LECOM HARBORCENTER. Boasting an unparalleled location near KeyBank Center within the LECOM HARBORCENTER complex, our hotel is steps away from Buffalo, New York's most popular attractions - from the waterfront and convention center to the nightlife and events of Canalside. Intuitively designed hotel rooms and suites include local artwork, platform beds, spa-inspired bathrooms and terrific views. Panorama on Seven, our hotel restaurant, offers seasonal American cuisine, handcrafted cocktails and views of the Buffalo waterfront. We also feature 6,000 square feet of event space, accompanied by comprehensive planning and catering services. And whether you're at our hotel for business or on vacation, you'll be thrilled with our location in the heart of the Buffalo's flourishing downtown district.