Night Auditor

Part-Time

Description

About The Perry Hotel

The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.

• Audit, post and balance daily cashiers work for outlets including, but not limited to, Rooms and Food & Beverage.
• Ensure credit card system reconciles to daily transaction lists.
• Prepare daily revenue report data by auditing Point of Sale tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
• Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment, and hours of operation in a timely manner.
• Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
• Build rapport with rewards members, and distinguished visitors; escort guests to rooms, make welfare calls, and encourage feedback throughout their stay.
• Make room reservations keeping in mind rates, packages, special promotions, and closed out/restricted dates as listed.
• Identify, solicit, and sign up potential reward members (if applicable).
• Maintain and market promotions and guest programs.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Follow all cash handling and credit policies.
• Use proper two-way radio and phone etiquette at all times when communicating with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Complete all tasks and duties on the shift checklist in a timely and efficient manner.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Maintain a clean work area.
• Fill in and support coworkers and team as needed to ensure efficient operation.
• Have knowledge of emergency procedures and assist when needed.
• Perform duties, special assignments and projects as requested by management.

The Perry Hotel offers it employees:

Competitive Wages

Employee Housing

Paid Vacation Time

7 Paid Holidays

Employer-Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

And Much More

Come Join Our Team...