Location

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.

Responsibilities

Essential Functions:

o Work in Amelia's Wheels by providing guest assistance including but not limited to: providing guests with property information, on property directions, providing rentals of Bicycles, Island Hoppers, and leading Segway tours

o Book and Manage reservations for Segway tours using Xola

o Book and Manage reservations for Island Hopper reservations using Bike Rental Management software

o Able to ride a Segway and become a certified instructor to lead property Segway tours within 60 days of hire

o Be familiar with Omni Amelia Island bike trail s and tour routes

o communication with associates and guests

o Knowledgeable about all hotel amenities, Omni outlets, and company events.

o Attend and participate in Amelia's Wheels' meetings and monthly All Together Get Together

o Assist with routine cleaning of Amelia's Wheels and of equipment (e.g. sweeping, emptying trash, picking up, organizing and inventory) (e.g. cleaning Segways, Island Hoppers and Bicycles)

o Ensure all bicycles, Island Hoppers, and Segways are clean, safe and act immediately with any concerns

o Knowledge of basic bike, island hopper, and Segway maintenance and repairs

o Daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segways

o Be knowledgeable of Omni's culture

o Cross Utilization

o Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron’s Cove mini-golf, Health and Fitness, and Tennis operations

o Work holiday events and special programs as schedule

Hotel Specific Functions:

o Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings

o Have a thorough understanding of Omni Hotels culture, rules, and regulations

o Answer phones using the proper "Moments of Service" scenario

o Provide guests with cheerful, personable, efficient service

o Responsible for a clean and professional appearance of uniforms

o Fully understand and implement "Moments of Service" and “Power of Engagement”

o Interact with every guest using Omni Standards

o Knowledgeable about all hotel amenities and property specifics

o Actively participate in the assurance of the safety of all guests

o Treat everyone, supervisors, staff and guests with courtesy and respect always

Qualifications

o Must be 18 years of age or older

o Valid driver’s licenses

o Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly

o Able to stoop, stand, push, pull and walk or stand for long periods of time

o Must be able to hear, smell, have good or corrected vision, and a good sense of balance

o Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests

o Able to multi-task effectively

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Omni Amelia Island Resort & Spa

AMELIA ISLAND, FLORIDA

RELAX AT OUR OCEANFRONT FLORIDA RESORT

On the tip of a barrier island in northeastern Florida, award-winning Four Diamond-rated Omni Amelia Island Resort & Spa welcomes guests to a serene location overlooking the white sands of Fernandina Beach and the Atlantic Ocean. Enjoy days relaxing on the largest pool deck in northeast Florida, including an adults-only pool, family pool and splash pad. Indulge in a personalized spa treatment or squeeze in a workout at our Fitness Center. Score a “birdie” on 36 holes of championship golf or hit an ace on clay tennis courts at our Amelia Island resort. Our 402 guest rooms and suites are modern and bright with furnished balconies to enjoy uninterrupted ocean views. The resort’s restaurants cater to all tastes with family-friendly options, signature buffets and prime steak and seafood eateries. With a pristine beach, walking and biking trails and access to preserved marshlands for kayaking and paddle-boarding at your doorstep, there’s no better place for a Florida vacation than our Amelia Island beach resort. You’ll also find that our resort is the perfect backdrop for your next meeting, event or gathering, with 80,000 square feet of on-site event space.